iPadOS 18 Update Causes Freezing Issues for iPad Pro M4 Models, Apple Pulls Update

Friday, 21 February 2025 15:33

Apple has temporarily removed the iPadOS 18 update for iPad Pro M4 models after users reported freezing issues and unresponsive devices. The company is working on resolving the problem.

illustration iPadOS 18 © copyright Josh Sorenson - Pexels

Apple recently released iPadOS 18, the latest operating system for iPads. However, the update has caused problems for some users, particularly those with iPad Pro M4 models. Users have reported their iPads freezing, becoming unresponsive, or even failing to turn on after installing the update.

Freezing Issues Impacting iPad Pro M4 Users

The issues have been reported by a variety of users, including journalists and everyday iPad owners. While the problems are similar, the severity varies. One journalist reported their iPad Pro freezing, but it eventually recovered and functioned normally. They also updated an iPad Air without encountering any issues.

However, another user reported their 13-inch iPad Pro M4 shutting down during the iPadOS 18 update and becoming completely unresponsive, even when connected to a computer. They had to take the tablet to an Apple Store, where staff confirmed that a replacement would be provided.

The exact cause of these issues is still unknown, and Apple has yet to provide an explanation for the bug causing the freezing problems. Some reports suggest the issue may be related to the installation of iPadOS 17.7 before iPadOS 18. However, the journalist who experienced freezing issues confirmed they installed iPadOS 18 directly without updating to iPadOS 17.7.

Apple Temporarily Removes iPadOS 18 Update, Working on Fix

In response to the user complaints, Apple has pulled the iPadOS 18 update, making it unavailable for download, especially for iPad Pro M4 models. Apple stated they are working to resolve the problems affecting some devices. "We have removed the iPadOS 18 update for iPad Pro M4 temporarily, and we are working on resolving the issues affecting some devices," Apple said in a statement reported by MacRumors.

Apple also stated they will release a new update once the issue is fixed, but no release date has been announced.

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